Privacy Policy

Responsable del tratamiento

Water Challenge, S.L.
NIF: B02976512
Domicilio: Av. Papa Negro 63, 28043 Madrid, España
Correo electrónico de contacto: administracion@waterchallenge.eu

What do we use your data for?

Water Challenge, S.L. processes the personal data you provide us with through this website only for the following purposes:

  • Manage and answer requests made through the contact form.

  • Send the requested information and communicate news or improvements in our services.

  • Manage your relationship as a client, in case you contract any of our services.

  • In the future: to send commercial communications and newsletters, always with express permission.

We do not use your data for commercial purposes without your consent, nor do we pass them on to third parties.

What data do we collect?

The personal data that we may process include, as necessary:

  • Full name

  • Email

  • Telephone

  • Company (if its provided)

  • Any additional information that you include in the form message

What is the legal base for the treatment?

The primary legal base is your consent, which you give by submitting a contact form or agreeing to our policies.

In some cases, the processing is done for the execution of a contract or the implementation of pre-contractual measures (e.g. if you request a quote).

In the future, if you subscribe to our newsletter or accept commercial communications, we will ask for your explicit consent to do so.

How long will we keep your data?

The data will be kept for the time necessary to deal with your request or query, and as long as you do not request their deletion.

In case of commercial communications, we will retain your data until you revoke your consent.

To whom is your data communicated?

We do not communicate your data to third parties unless we are legally obliged to do so, unless it is in your vital interest or unless you have given your prior consent.

In any case, your data is treated confidentially and appropriate security measures are taken to prevent unauthorized access.

What are your rights?

You can exercise the following rights at any time:

  • Access: know what data we process about you.

  • Correction: change incorrect data.

  • Deletion: request that we delete your data.

  • Treatment limitation: restrict the use of your data in certain cases.

  • Opposition: object to processing, for example, for marketing purposes.

  • Portability: request that your data be sent to another provider.

  • Revocation of consent: at any time, without retroactive effect.

You can exercise these rights by sending an email to administracion@waterchallenge.eu, enclosing a copy of an identity document.

If you consider that we have not treated your data properly, you can file a complaint with the Spanish Data Protection Agency: www.aepd.es.

Security of your data

Water Challenge implements technical and organisational measures to ensure the confidentiality, integrity and availability of personal data, and to prevent its loss, alteration or unauthorised access.